Set in popular Nether Edge area of Sheffield, Twelve Trees
Care Home is a privately owned independent residential
care home for the elderly
Established in 1994 Twelve Trees is familiar face within the local community and we are proud to have been providing care for the elderly for over 20 years. Within easy access of the local facilities and the City Centre. Twelve Trees is set on a quiet tree lined residential road. We value our team and many of our staff have been with us for over 15 years.
All our staff are trained or training to an NVQ standard
Twelve Trees Homecare Ltd provide a good reliable service for over a year and have ‘gone the extra mile’ to deal with unexpected situations particularly well. I am very pleased with their service.
In the last few weeks Mum spent there, the care was second to none, she was treated with dignity and respect as we, her family, were too.
My Mom has had dementia for 6 years. In this time we have had several organisations providing personal care. After she suffered an awful service from another provider, we needed to select a provider who understood my Mom’s needs and catered to her personal/tailored care that takes into consideration my Mom’s progressive condition. 2/3 carers are regular people my Mom sees on a daily basis who formed a relationship with each other. The service is more than previously paid but we receive a significantly higher standard of service from everyone involved in my Mom’s care/service.
We have had lots of other care companies looking after my dad, they don’t go in on time and they don’t stay. Twelve Trees have gone over and above caring for my dad.
Staff are friendly, approachable and professional. Activities are frequent and variable including outings locally and into wider community. Mum has been to Cleethorpes/local pub lunch/tea rooms. She is well cared for- dignified and clean. The home never smells and always looks clean and tidy but homely. All residents appear happy. Minor concerns raised are dealt with and communicated across the team on most occasions. I cannot believe how well my mother has settled and her quality of life improved.
Throughout mum’s time there (Twelve Trees Residential) she was treated with care and compassion by everyone, she used to thoroughly enjoy the various activities and outings, and it was treated very much as their home.