0114 349 7837

Advice & Support

Letting our family take care of yours

A bit about us...

Ageing can be a challenging time for both you and your loved ones. Growing old can prevent you from doing what you used to because of physical and/or mental health. It can also feel lonely as members of the family or friends might no longer live nearby.

At Twelve Trees our Home Care, Care Home and Central teams have acquired a lot of experience and knowledge through the years which can help them guide you and your family through this journey and in the right direction.

That’s why we’ve put together this useful page to help you choose the right support and care option for you or your loved one.    

Choosing the right care for you

Home Care

Are you wanting to be cared for in the comfort of your own home? Home Care may be right choice for you or your loved one. At Twelve Trees we offer bespoke care packages tailored to your specific needs and requirements. Our services enable clients to remain at home and independent for as long as possible. We are able to offer services such as personal care, assistance with medication, meal preparation, laundry, catheter and stoma care, transportation, support to attend hospital and doctor’s appointments, companionship, domestic duties and shopping calls.

We care for clients with varying conditions including Dementia, Cancer, Stroke, Cerebral Palsy, Motor Neuron Disease, Parkinson’s and many more. If a service you require is not listed here, please don’t hesitate to get in touch with our Enquiries Team on 0114 3497837 who will be happy to help. All of our Care Team are trained to a high standard by our own in-house Training Coordinator and are supported in progressing their careers with further qualifications and courses.

Care Home

Our residential Care Home in Nether Edge, Sheffield, is a small home with 34 en-suite bedrooms, over three floors. We offer long term stay, respite, transitional and convalescence care. We care for residents with Dementia, Parkinson’s, Strokes, residents with life restricting illnesses and more. Our caring and loyal team at Twelve Trees have many years’ experience in care and are trained to a high standard by our own in-house Training Coordinator. Our home is warm and inviting, a perfect place to make new friends, join in with numerous activities and trips and create a lasting companionship with our Carers. Our main priority is that all their care is person centred and you continue to have a choice and independence.

Day Care

If you are looking for care and companionship during the day, Day Care might be the right choice for you. Day Care means that you would spend the day at our residential care home in Nether Edge, Sheffield, where you can make some new friends, enjoy companionship from our trained carers and take part in the daily activities with our Activities Coordinators. You can view our activities calendar or social media to see the type of activities we do each day!
We also offer day trips at no extra cost, and we have a wheelchair accessible vehicle for those that require it. Lunch is served at the home by our Catering Team, and we will also ensure that you have a lovely meal to take home for dinner too. At Twelve Trees we are able to cater for most dietary requirements and allergies.


Respite is a short term stay in our residential Care Home. If you or you loved one need to stay temporarily or require a trial for transition into a Care Home, our home could be the right one for you. Please contact our Care Home directly on 0114 2555155 for further information on this service.

Live-in Care

Twelve Trees Care provides award winning care and has a passion for providing person-centred, dedicated and safe care to all of our clients and residents. Alongside our Home Care and Care Home services we offer Live in Care to those who wish for round the clock care within the comfort of their own home.

For this service, Carers are matched with each client based on their interests, experience and compatibility, so you can rest assured that your loved one is happy and able to be as independent as possible at home.

Helping you along the care journey

We know that the world of care can be confusing and sometimes a difficult subject to talk about. Here we have some useful information that may help you during this difficult and challenging time.

Click on the links for information from other care providers and charities which may be able to answer questions you have in relation to the care you or your loved one may require.

If you can’t find the answer to a question you have, please don’t hesitate to contact us for further advice and support.


Want to find out more?