To deliver person-centred, compassionate care that empowers individuals to live with dignity, independence, and joy — whether in their own home or within our care communities. We are committed to supporting families with expert guidance, trusted care, and genuine understanding.
To become the most trusted and respected care provider in Yorkshire — known not just for the quality of our care, but for the quality of our relationships. We envision a world where every person in need of care feels seen, heard, and valued — every single day.
At Twelve Trees Care, we believe great care starts with real connection — human to human, heart to heart. Since opening our doors in 1996, we’ve had the honour of supporting families across South Yorkshire and West Yorkshire, delivering CQC-regulated care services with warmth, professionalism, and deep respect for the people we serve.
Whether through our award-winning residential care homes in Sheffield and Leeds, or our flexible and personalised home care and live-in care options, our commitment is the same:
To help every individual feel safe, valued, and supported in a way that truly works for them — on their terms, in their space, and at their pace.
We believe in treating every client with kindness and empathy, ensuring they feel valued and respected in every interaction
We uphold the highest standards of honesty and transparency in our services. Trust is essential in caregiving
We are committed to delivering the highest quality of care. Our team continuously seeks improvement and innovation
We listen, understand, and connect with each client’s needs, delivering care with a compassionate, human touch.
We offer a range of services including personal care, companionship, wellness check-ins, 24/7 support, and specialized care for advanced needs. Each plan can be customized to meet individual client needs.
Yes, all our caregivers are certified, trained, and experienced in elder care. They undergo continuous training to provide the highest quality of care with compassion and expertise.
Our team will consult with you to assess your specific needs and recommend a care plan that best fits. We’re here to answer any questions and make adjustments as necessary.
Absolutely. We understand that needs can change over time. We work with families to make any necessary adjustments to ensure the highest level of comfort and support.
Yes, we offer 24/7 support for clients who require around-the-clock care and monitoring. Our caregivers are available at any time to provide assistance and ensure safety and comfort.
We follow strict protocols to protect client privacy and ensure safety at all times. Our caregivers are trained in confidentiality, and we use secure systems to manage client information.
Have questions or need assistance? Our dedicated team is here to help you every step of the way. Reach out today, and let’s start a conversation
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